Articles and Engagements

Training Events, Seminars, White Papers and Publications

Both Lori B. Long and William Lauffer are actively engaged in contributing to the wider community through research, publication and speaking engagements. Lori speaks regularly on subjects such as coaching, customer loyalty, managing change and motivating employees. William is currently engaged in researching the link between personality and performance outcomes. His research interests, both domestic and international, have been well-received in both peer-reviewed publications and national conferences including the Academy of Management. Performance Solutions Source also maintains a list of current articles and resources for leaders and managers in the Additonal References section below.

Lori B. Long, M.Ed, LMHC
Upcoming Events and Publications:

Using Your Myers-Briggs Type to Manage Organizational Change
Scheduled for ASTD Partners Conference - Organizational Change: The Good, the Bad and the Ugly, June 6, 2012 in Boca Raton, Florida.

Prior Events and Publications

Preparing the Perfect Presentation
Presented at the Trainer's Summit for the healthcare industry,September 2011 in Ft. Lauderdale, Florida.

When You Only Have One Session to Help
Presented to the The American Association for Counseling and Development, March 2002 in Denver, Colorado.

Creating Customer Loyalty
Presented at CHG Healthcare, August 2010 in SaltLake City, Utah.

Maintaining Motivation among Employees
Presented to The Society for Human Resource Managers, August 2008 in Key West, Florida,

Emotional Intelligence for both Leaders and Employees
Published in FloridaWise Magazine, 2006.
Read article

Survive and Thrive Through Corporate Behavioral Change
Presented to The Turnaround Management Association, April 2005 in Tampa, Florida.

Dr. William H. Lauffer, DBA, SPHR
Upcoming Events and Publications:

Personality Traits: How Important are they in Predicting Performance? by William H. Lauffer and Bahaudin G. Mujtaba
Under Review

Indiviudal Values as Performance Markers by William H. Lauffer and Regina A.Greenwood
Under Review

Do Work Values Surveys Predict Organizational Performance? by William H. Lauffer and Albert Williams
Under Review

Prior Events and Publications:

Explorations and Implications of Performance Conditions for Managers and Human Resources Professionals by William H. Lauffer and Bahaudin G. Mujtaba
Presented at the 22nd Annual American Society for Competitiveness (ASC) Conference, October 27-29, 2011 in Orlando, Florida.

The Ranking of Terminal and Instrumental Values by Working Professionals in Thailand, Singapore and the United States: What is Important and How Do They Impact Decision-Making? by Limthanakom, N., Lauffer, W., Mujtaba, B. G., and Murphy, Jr. E. F.
Published 2008 in the International Business and Economics Research Journal, 7(4), 45-60.

Distribution Channels as Keys to Entrepreneurial Success in International Markets: A Review and Analysis by Mullen, Michael, Catherine Tyler, William Lauffer and Gregory E. Osland.
Published in the 1999 AMA Winter Educators’ Conference Proceedings: Marketing Theory and Application, Vol.10, St. Petersburg, FL, 95-106.

An Andragogical-Eclectic Philosophy for Business Education by William T. Ryan and William H. Lauffer.
Presented at the National Academy of Management Meeting, August 1998 in San Diego.

Technology and Business Education: The Evolutions of the Business Professor from Lecturer to Learning Managers by William T. Ryan and William H. Lauffer.
Published in Proceedings of the Institute of Behavioral and Applied Management, 101-104. Orlando, FL: Omni Press.

Additional References:
5 Important Performance Management Tasks That Often Are Forgotten by By Sean Conrad

Talent Management - A 'Vague Concept'

Loyalty and Employee Retention

Performance Management by US Office of Personnel

Managers Must Delegate Effectively to Develop Employees by SHRM

Maximizing the Impact of Executive Coaching: Behavioral Change, Organizational Outcomes, and Return on Investment

Executive Coaching Project: Evaluation of Findings

Contact us at Performance Solutions Source or call 561-307-6954 for additional information.